ABG918 regards the protection of members' personal data as a non-negotiable obligation — not merely a legal requirement. This Privacy Policy clearly and transparently explains how ABG918 collects, uses, stores, and safeguards your personal information as a valued member of our platform. Your privacy is a trust we uphold wholeheartedly.
Effective Date: 1 January 2026
Version: 2.5
Official Language: English (en-MY)
Applicable Laws: Malaysia PDPA 2010
Enquiries: [email protected]
Six core principles that govern how ABG918 handles every member's personal data — with transparency, accountability, and integrity that are never compromised.
Important Note: This ABG918 Privacy Policy explains in detail how we handle your personal data. By using the ABG918 platform, you agree to the terms set out in this document. Please read it carefully and contact us if anything is unclear.
ABG918 is an online entertainment platform operating in Malaysia, committed to complying with all applicable data protection laws, including the Personal Data Protection Act 2010 (Malaysia PDPA). This Privacy Policy is designed to provide complete transparency on how members' personal information is collected, used, stored, protected, and shared in the course of our platform's operations.
We understand that trust is the foundation of the relationship between ABG918 and our members. Malaysian players who register with ABG918 — whether to play slots, Live Casino, fish shooting games like Ocean King, or to follow Malaysia Super League and EPL football matches — deserve to know that their personal information is in safe hands. This Policy is our written commitment to you.
This Privacy Policy applies to all personal data collected through the abg918.my website, the ABG918 mobile app, any communication channels between you and the ABG918 team, and all services provided by our platform.
Definition of "Personal Data": In the context of this ABG918 Privacy Policy, "personal data" refers to any information that can identify you as an individual, either directly or indirectly — including your name, phone number, email address, identification number, financial information, and platform usage data.
ABG918 only collects personal data that is strictly necessary for clearly stated and legitimate purposes. No excess data is collected without strong justification. The following are the categories of data collected by ABG918:
Note: ABG918 will never ask for your bank PIN, online banking password, or full credit/debit card details. If you receive such a request from anyone claiming to be ABG918, please report it to us immediately — it is a fraudulent attempt.
Personal data collected by ABG918 is used solely for legitimate purposes directly related to providing you with our platform services. ABG918 does not use your data for any unrelated purpose without first obtaining your consent.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Registration Data | Creating and managing your ABG918 account | Contract |
| KYC Data | Identity verification & legal compliance | Legal Obligation |
| Transaction Data | Processing deposits, withdrawals & dispute resolution | Contract |
| Game Activity Data | Providing gaming services & monitoring responsible gaming | Legitimate Interests |
| Technical Data | Security, fraud detection & platform improvement | Legitimate Interests |
| Communication Data | Customer support & troubleshooting | Contract |
Beyond the purposes described above, ABG918 also uses aggregated data (data that has been processed so that it can no longer identify any individual) for internal analytics purposes, to better understand platform usage patterns and continuously improve our services for all members in Malaysia.
ABG918 implements comprehensive security measures to protect members' personal data against unauthorised access, disclosure, alteration, or destruction. The following are the security layers ABG918 has put in place:
Data Retention Period: ABG918 retains members' personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy. As a general rule, active account data is retained for the duration of the active account plus 5 years after account closure for legal compliance and dispute resolution purposes. Transaction data is retained for 7 years in accordance with Malaysian accounting law requirements.
Server Location: ABG918 members' personal data is stored on servers located in secure data centres that comply with international security standards. ABG918 ensures that any cross-border data transfers are carried out with safeguards equivalent to or exceeding the standards required under Malaysian law.
ABG918 does not sell, rent, or share members' personal data with third parties for marketing purposes under any circumstances. This is a non-negotiable principle of the ABG918 Privacy Policy.
However, there are limited situations in which ABG918 may need to share members' personal data with certain parties — and these situations are clearly set out as follows:
In all data-sharing situations described above, ABG918 ensures that any party receiving the data is bound by confidentiality and security obligations equivalent to or stricter than ABG918's own standards.
The ABG918 platform uses cookies and similar tracking technologies to enhance user experience, maintain platform security, and understand aggregate usage patterns. The following are the types of cookies used by ABG918:
You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality or user experience of the ABG918 platform. For more information on managing cookies across different browsers, please refer to the help documentation for the browser you are using.
Under the Malaysia Personal Data Protection Act 2010 (PDPA) and ABG918's internal policies, you as a registered member have the following rights regarding your personal data:
To exercise any of the rights above, please contact the ABG918 privacy team by email at [email protected], stating the right you wish to exercise along with the relevant details. ABG918 is committed to responding to all privacy rights requests within 24 business hours.
The ABG918 platform is strictly for adults aged 21 and above. ABG918 does not knowingly collect, store, or process any personal data from individuals under the age of 21.
Should ABG918 discover that personal data belonging to an individual below the minimum age requirement has been inadvertently collected, ABG918 will take immediate action to permanently delete that data and close the account in question. If you believe that a minor has registered with ABG918 using false information, please report this to us immediately at [email protected].
Parents & Guardians' Responsibilities: ABG918 encourages parents and guardians to monitor their children's online activity and ensure they do not access online entertainment platforms intended for adults. Parental control tools are available on most devices and web browsers to assist with this.
ABG918 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in data protection laws, industry practices, platform operations, or the services we offer. The updated Privacy Policy will be published on this page with the new effective date clearly stated.
Any material changes to this Privacy Policy — that is, changes that significantly affect how we use your personal data — will be communicated to you via:
Continued use of the ABG918 platform after the effective date of an updated Privacy Policy constitutes your acceptance of and agreement to the revised terms. If you do not agree with the changes made, you have the right to close your ABG918 account and request deletion of your personal data before the effective date.
If you have any questions, concerns, or complaints about how ABG918 handles your personal data — or if you wish to exercise any of the privacy rights set out in this Privacy Policy — please contact us through the following channels:
ABG918 is committed to responding to all privacy-related enquiries within 24 business hours. More complex complaints requiring in-depth investigation will be resolved within 14 business days, with regular updates provided to you throughout the process.
If you are not satisfied with ABG918's response to your privacy complaint after using the above channels, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia for further investigation.
ABG918 fully upholds the following privacy rights — you may exercise any of these rights at any time without having to provide any justification.
You have the right to know what personal data ABG918 holds about you and to receive a copy in a readily readable format. Submit your request by email and we will provide it within 24 working hours.
If any of your personal data on record with ABG918 is inaccurate or out of date, you have the right to request a correction. Some data can be updated directly through your account panel; others will require identity verification.
Under certain circumstances, you have the right to request that ABG918 delete your personal data. This does not apply to data that must be retained under Malaysian law — however, all other data will be permanently deleted upon request.
You may request ABG918 to restrict the processing of your data in certain circumstances — for example, while you are disputing the accuracy of the data or while awaiting the outcome of a complaint you have raised.
You may object to the processing of your data for specific purposes at any time. ABG918 will cease such processing unless there are legitimate and compelling grounds that override your interests as a member.
Where ABG918 processes your data based on your consent, you may withdraw that consent at any time through your account settings or by contacting our team. Withdrawal does not affect any processing that has already taken place.
A straightforward, hassle-free process — you do not need to go through complicated procedures to exercise your privacy rights as an ABG918 member.
Review the list of privacy rights above and identify which right applies to your situation — whether that is access, correction, deletion, restriction, objection, or withdrawal of consent.
Send an email to [email protected] with the subject line "Privacy Rights Request – [Type of Right]". Please clearly state your full name, the phone number registered to your ABG918 account, and the details of your request.
To protect the security of your data, ABG918 may require basic identity verification before processing your request. This typically involves verifying your identity via a code sent to your registered phone number.
ABG918's privacy team will process your request and respond within 24 business hours. More complex requests will be resolved within 14 business days, with regular updates provided throughout.
Once your request has been processed, ABG918 will send you an email confirmation verifying that the requested action has been fully and accurately carried out.
Answers to the most commonly asked questions by Malaysian members about how ABG918 protects their data.
ABG918 takes the protection of every member's personal data seriously. Register today and enjoy a safe, fair, and responsible online entertainment experience alongside over 500,000 Malaysian members who trust us.